AN EXPRESSION OF THE INNER GEM IN YOU



Shipping Policy

1. All shipping and logistics arrangements are undertaken by third party service providers.

2. Our ability to confirm the time taken to deliver your purchse is dependent upon the shipping service provider delivery time frames.

3. On our part we have studied the various service providers delivery time frames and in so far as we reasonably can, we provide below the estimated delivery time frame to the various geographical locations. 

4. We engage various shippers in order to take advantage of their expertise and infrastructure in the different geographical territories.

5. Wherever a shipper provides tracking services we will in turn provide the service to the customer.

6. Adora Collections shall not be liable for delays in delivery of your products.

7. However, should a product be lost in transit or damaged, Adora Collections will assume responsibility as per our refund policy.

 

ESTIMATE DELIVERY TIME FRAMES

(Applicable during the Covid 19 Lockdown period and until further notice)

The Covid 19 lockdown in many countries have caused the closure of the port of entry. In view of this it has become necessary for us to re-route shipments which has contributed in the extension of delivery times in comparison to normal times.

Delivery will generally depend on your geographical location. In addition, delivery time may be further extended during peak festive seasons and promotional periods etc. We understand that you look forward to receiving your purchase at the soonest possible time and we will continue to do our best. Delivery is undertaken by third party carrier services. On our part we will endeavor to ensure that delivery is prompt and reaches you within the revised time frame stated below.

This estimated delivery time is applicable for the Covid19 Lockdown period only. Delivery time schedules should revert to normal as more countries lift the restrictions currently in place. 

 COUNTRY
ESTIMATED DELIVERY (DAYS)
TRACKING

Aland Islands

20 - 40

YES

Albania

26 - 43

YES

Australia

20 - 40

NO

Austria

17 - 28

YES

Belarus

23 - 28

YES

Belgium,

23 - 28

YES

Brazil

23 - 28

YES

Bulgaria,

14 - 28

YES

Cambodia

16 - 28

YES

Canada,

15 - 30

YES

Chile

20 -31

YES

Colombia

23 - 35

YES

Croatia,

14 - 22

YES

Czech Republic

23 - 28

YES

Denmark

14 - 23

YES

Estonia

15 - 23

YES

Finland

15 - 24

YES

France

23 - 28

YES

Georgia

24 - 39

YES

Germany

23 -28

YES

Greece

20 - 34

YES

Guernsey

20 - 40

YES

Holy See (Vatican City State)

20 - 40

NO

Hungary

19 - 27

YES

Iceland

25 - 40

YES

India,

15 - 20

NO

Indonesia,

20 - 35

YES

Ireland

17 - 25

YES

Israel,

23 - 28

YES

Italy

23 - 28

YES

Japan,

13 - 20

YES

Jordan,

30 - 50

NO

Lao People's Democratic Republic

30 - 50

NO

Latvia

17 - 28

YES

Lebanon

30 - 50

NO

Liechtenstein

30 - 50

NO

Lithuania

18 - 29

YES

Luxembourg

23 - 28

YES

Malaysia

18 - 30

YES

Malta

14 - 23

YES

Mexico 

50 - 60

YES

Netherlands

20 - 25

YES

New Zealand,

13 - 20

YES

Norway

17 - 26

YES

Oman

30 - 50

NO

Philippines

30 - 50

NO

Poland

20 - 25

YES

Portugal

20 - 35

YES

Qatar

30 - 50

NO

Reunion

36 - 56

NO

Romania

27 - 49

NO

Russia

25 - 30

√YES

San Marino

20 - 40

NO

Saudi Arabia

60 - 70

YES

Serbia

30 - 50

NO

Singapore

14 - 24

YES

Slovakia

20 - 27

YES

Slovenia

16 - 25

YES

South Korea

15 – 20

YES

Spain

25 – 30

YES

Sri Lanka

30 - 50

NO

Sweden

14 - 23

YES

Switzerland

15 - 22

YES

Taiwan

20 - 40

YES

Thailand

13 - 20

YES

Turkey

25 - 30

YES

Ukraine

30 - 35

YES

United Arab Emirates

25 - 30

YES

United Kingdom

20 - 40

YES

United States

25 - 30

YES

Vietnam

18 - 36

YES

 

 NOTE:

1. The above estimates are provided by the shipper and may be revised without notice. 

2. Where applicable, an e mail will be sent to you with details on tracking your purchase.

 

Adora Collections                                                                                                                                                                                                                      Customer Service Officer