Shipping Policy
1. All shipping and logistics arrangements are undertaken by third party service providers.
2. Our ability to confirm the time taken to deliver your purchse is dependent upon the shipping service provider delivery time frames.
3. On our part we have studied the various service providers delivery time frames and in so far as we reasonably can, we provide below the estimated delivery time frame to the various geographical locations.
4. We engage various shippers in order to take advantage of their expertise and infrastructure in the different geographical territories.
5. Wherever a shipper provides tracking services we will in turn provide the service to the customer.
6. Adora Collections shall not be liable for delays in delivery of your products.
7. However, should a product be lost in transit or damaged, Adora Collections will assume responsibility as per our refund policy.
ESTIMATE DELIVERY TIME FRAMES
(Applicable during the Covid 19 Lockdown period and until further notice)
The Covid 19 lockdown in many countries have caused the closure of the port of entry. In view of this it has become necessary for us to re-route shipments which has contributed in the extension of delivery times in comparison to normal times.
Delivery will generally depend on your geographical location. In addition, delivery time may be further extended during peak festive seasons and promotional periods etc. We understand that you look forward to receiving your purchase at the soonest possible time and we will continue to do our best. Delivery is undertaken by third party carrier services. On our part we will endeavor to ensure that delivery is prompt and reaches you within the revised time frame stated below.
This estimated delivery time is applicable for the Covid19 Lockdown period only. Delivery time schedules should revert to normal as more countries lift the restrictions currently in place.
COUNTRY |
ESTIMATED DELIVERY (DAYS) |
TRACKING |
|
Aland Islands |
20 - 40 |
YES |
|
Albania |
26 - 43 |
YES |
|
Australia |
20 - 40 |
NO |
|
Austria |
17 - 28 |
YES |
|
Belarus |
23 - 28 |
YES |
|
Belgium, |
23 - 28 |
YES |
|
Brazil |
23 - 28 |
YES |
|
Bulgaria, |
14 - 28 |
YES |
|
Cambodia |
16 - 28 |
YES |
|
Canada, |
15 - 30 |
YES |
|
Chile |
20 -31 |
YES |
|
Colombia |
23 - 35 |
YES |
|
Croatia, |
14 - 22 |
YES |
|
Czech Republic |
23 - 28 |
YES |
|
Denmark |
14 - 23 |
YES |
|
Estonia |
15 - 23 |
YES |
|
Finland |
15 - 24 |
YES |
|
France |
23 - 28 |
YES |
|
Georgia |
24 - 39 |
YES |
|
Germany |
23 -28 |
YES |
|
Greece |
20 - 34 |
YES |
|
Guernsey |
20 - 40 |
YES |
|
Holy See (Vatican City State) |
20 - 40 |
NO |
|
Hungary |
19 - 27 |
YES |
|
Iceland |
25 - 40 |
YES |
|
India, |
15 - 20 |
NO |
|
Indonesia, |
20 - 35 |
YES |
|
Ireland |
17 - 25 |
YES |
|
Israel, |
23 - 28 |
YES |
|
Italy |
23 - 28 |
YES |
|
Japan, |
13 - 20 |
YES |
|
Jordan, |
30 - 50 |
NO |
|
Lao People's Democratic Republic |
30 - 50 |
NO |
|
Latvia |
17 - 28 |
YES |
|
Lebanon |
30 - 50 |
NO |
|
Liechtenstein |
30 - 50 |
NO |
|
Lithuania |
18 - 29 |
YES |
|
Luxembourg |
23 - 28 |
YES |
|
Malaysia |
18 - 30 |
YES |
|
Malta |
14 - 23 |
YES |
|
Mexico |
50 - 60 |
YES |
|
Netherlands |
20 - 25 |
YES |
|
New Zealand, |
13 - 20 |
YES |
|
Norway |
17 - 26 |
YES |
|
Oman |
30 - 50 |
NO |
|
Philippines |
30 - 50 |
NO |
|
Poland |
20 - 25 |
YES |
|
Portugal |
20 - 35 |
YES |
|
Qatar |
30 - 50 |
NO |
|
Reunion |
36 - 56 |
NO |
|
Romania |
27 - 49 |
NO |
|
Russia |
25 - 30 |
√YES |
|
San Marino |
20 - 40 |
NO |
|
Saudi Arabia |
60 - 70 |
YES |
|
Serbia |
30 - 50 |
NO |
|
Singapore |
14 - 24 |
YES |
|
Slovakia |
20 - 27 |
YES |
|
Slovenia |
16 - 25 |
YES |
|
South Korea |
15 – 20 |
YES |
|
Spain |
25 – 30 |
YES |
|
Sri Lanka |
30 - 50 |
NO |
|
Sweden |
14 - 23 |
YES |
|
Switzerland |
15 - 22 |
YES |
|
Taiwan |
20 - 40 |
YES |
|
Thailand |
13 - 20 |
YES |
|
Turkey |
25 - 30 |
YES |
|
Ukraine |
30 - 35 |
YES |
|
United Arab Emirates |
25 - 30 |
YES |
|
United Kingdom |
20 - 40 |
YES |
|
United States |
25 - 30 |
YES |
|
Vietnam |
18 - 36 |
YES |
NOTE:
1. The above estimates are provided by the shipper and may be revised without notice.
2. Where applicable, an e mail will be sent to you with details on tracking your purchase.
Adora Collections Customer Service Officer